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Contact a Recordati Rare
Diseases Representative
Quick Reference Guide For Healthcare Professionals
How to Order
Contact your primary wholesaler or ASD Healthcare
Phone: 1-800-746-6273
FAX: 1-800-547-9413
Email: service@asdhealthcare.com
Orders placed Monday-Thursday by 6:30 PM central time:
- Sent UPS Next Day Air Saver for mid-afternoon delivery
Orders placed Friday by 6:00 PM central time:
- Sent UPS Next Day Air Saver for Monday mid-afternoon delivery
- For next day delivery, Saturday delivery must be requested
Earlier, same day, and weekend delivery is available with an additional shipping cost
Include any specific delivery instructions when ordering.
How Panhematin Works

Access and Assistance
The Recordati Rare Diseases Patient Support Program provides:
- Reimbursement support — Assisting with inquiries regarding coverage and reimbursement as they relate to PANHEMATIN
- Copay assistance — Assisting eligible patients who receive PANHEMATIN infusions in outpatient care settings with their insurance copays
- Patient Assistance Program (PAP) — Assisting qualified uninsured and underinsured patients gain access to PANHEMATIN
Contact the Recordati Rare Diseases Patient Support Program for Assistance
Monday-Friday between 9:00 a.m. and 5:00 p.m. ET.
Phone: 866-209-7604 Fax: 866-209-7599