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Resources for Your Patients

These resources may help your patients get access to the medication and information they need.

Patient Advocacy Liason For Individuals Taking Panhematin

Patient Support Program For Women With Acute Intermittent Porphyria Receiving Treatment With PANHEMATIN

The Patient Advocacy Liaison (PAL) program* provides one-on-one support that may include:

  • Providing education about acute intermittent porphyria (AIP) and how it can impact the body
  • Answering questions about Panhematin, such as questions about dosing or how PANHEMATIN works
  • Helping patients if issues arise accessing Panhematin
  • Helping patients to connect with resources regarding acute intermittent porphyria
  • Providing PAL services in Spanish, if requested

*These services are provided at no additional cost to your patients by Recordati Rare Diseases to help them manage their PANHEMATIN therapy. Information provided by the PAL program is for educational purposes only and is not intended to replace the advice of patients' healthcare providers.

To Get Started, Your Patients Can Complete the Program Enrollment Opt-in Form Here:


Access & Reimbursement:
The PANHEMATIN Support Program

The Recordati Rare Diseases PANHEMATIN Support Program is available to assist you and your patients with:

    Access and Reimbursement Support

  • Benefits investigation
    Determining whether the patient’s insurance will cover PANHEMATIN
  • Insurance counseling
    Helping your patients explore other insurance options if they are uninsured or do not have favorable coverage for PANHEMATIN
  • Claims support
    Appealing denied or underpaid claims for PANHEMATIN
  • Prior authorizations/appeals
    Facilitating the prior authorization process by determining requirements, coordinating paperwork, and following up on the final decision
  • Reimbursement support
    Assisting with inquiries regarding coverage and reimbursement as they relate to PANHEMATIN
  • Financial Assistance

  • Copay assistance
    Assisting eligible patients who receive PANHEMATIN infusions in outpatient care settings with their insurance copays
  • Patient Assistance Program (PAP)
    Assisting qualified uninsured and underinsured patients to gain access to PANHEMATIN

Contact the Recordati Rare Diseases
Patient Support Program for Assistance

Monday-Friday between 9:00 a.m. and 5:00 p.m. ET:

Phone: 866-209-7604 Fax: 866-209-7599

Resources for your patients to help them prepare for AIP attacks

Living with AIP can be challenging, but having a plan in place will allow your patients to focus on getting the care they need when they have an AIP attack.

Resources for education and support

Whether your patients are newly diagnosed or have been living with AIP for some time, they are likely to have many questions and concerns. The resources below are appropriate for your practice as well as your patients.

The American Porphyria Foundation educates physicians and the general public, raises funds for research, and advocates for better policy and patient care.


The National Organization for Rare Diseases (NORD) is a federation of voluntary health organizations dedicated to helping people with rare "orphan" diseases.


The Porphyrias Consortium, part of the Rare Diseases Clinical Research Network founded by the NIH, benefits patients and physicians by enabling a large-scale collaborative effort to develop new strategies and methods for diagnosis, treatment, and prevention of illness and disability resulting from these rare disorders.


The United Porphyrias Association is committed to improving the quality of life of people with porphyria and focuses on advancing disease awareness, research, and therapies.

Dosing & Administration Get step-by-step instructions
About PANHEMATIN Review efficacy and safety data

Important Safety Information